As the festive season approaches, we want to ensure your Christmas celebrations are filled with joy and worry-free deliveries.
Despite minor disruptions in select regions, we are pleased to inform you that the transit times for most key delivery lanes in Australia have consistently met their expected service levels in the past consecutive months.
We are incredibly proud to share that StarTrack Express shipments continue to operate seamlessly, providing an average 1-business-day delivery time to all major cities in Australia. Your packages with StarTrack Express are not impacted by any delays, offering reliable and timely service during this time of the year.
To help you plan your Christmas deliveries, please take note of our Christmas Delivery Cut-Off Dates:
Northern Territory – 14 December 2023 Western Australia – 15 December 2023 ACT, Victoria, New South Wales, Queensland, South Australia, Tasmania – 18 December 2023
Western Australia and Northern Territory – 20 December 2023 ACT, Victoria, New South Wales, Queensland, South Australia, Tasmania – 21 December 2023
StarTrack Standard – 18 December 2023 StarTrack Express – 20 December 2023
Using our online system to create a quotation which is valid for 7 days.
We developed a simple self service system that allows Government Departments, Educational institutes, and Corporate companies, to obtain a quick quotation request, by following these simple steps.
To create an Online Quotation, add the product(s) you wish a quote on to your shopping cart as if you were placing an order.
After adding all the items to your shopping cart click "View Shopping Cart"
On the Shopping Cart Page, instead of selecting the "Proceed to Checkout" button, click the "Request a Quote" button instead. (see below example)
You will then be asked to either enter your details or Login (if you're already an existing customer). (see below)
If you don't have an account you will then need to create one, at this step. We require this information to capture all your details, so we can provide you with accurate shipping costs, and also if we needed to discuss particulars of the request with you.
All the items in your cart will be visible on the right of this page. You can also add any comments to the request. Now Click the submit quote button on the quotation page (example below)
Once the quote has been submitted, a Quote ID will be applied to it, (Shown as QU-XXXXX) which you can reference in any correspondence with us. A Confirmation of the request will also be emailed to you.
Once received by us, we will review your request and return to you with our most competitive quote.
You will get a follow-up e-mail (Subject will read: Your Quote, QU-XXXXX has been completed).
Once you review your quote, you can "Accept"it via logging into your Account Center or modifying it by calling us during business hours.
Prices, specifications, and images are subject to change without notice. VideoGuys Australia is not responsible for typographical or illustrative errors.
Manufacturer rebates, terms, conditions, and expiration dates are subject to manufacturers printed forms.
No permission is granted for the use of materials, information, text or graphics, and/or to hyperlink other Web Sites with this Web Site, or to use the materials on your Web Site in any way
or for any reason without prior specific authorisation from Videoguys Australia. Videoguys Australia reserves all rights not expressly granted herein.