COVID-19: Our Store is Operating as Click and Collect & Delivery Only Read More
Effective on Wednesday 28th October 2020, Our Showroom will be operating as Click and Collect & Delivery Only.
If you require sales advice please call us on (03) 9543 8885 or email us through our contact center so we can assist you.
Please understand our number one priority is to ensure the health and safety of both our staff and customers during this time.
Pickup Orders (9.00AM - 4.00PM)
Videoguys Australia’s Pick-Up will be open for Click and Collect from 21st October 2020.
The restrictions currently in place for Contactless Pick & Collect are below:
Your order must be fully paid and marked as "Pickup" in your account on our website.
Please wait until you receive a "Ready For Dispatch" email before arriving to collect your order
If you need to call us (03) 95438885 when you arrive.
Invoices will be provided via email only (no paper invoices will be provided).
Warehouse staff will not be able to provide sales or product advice.
Orders for Delivery
We are currently processing and receiving an extremely high volume of orders. We have recently increased the size of our team and are processing orders as quickly and as safely as possible and appreciate your patience during these times.
StarTrack our courier delivery service partner is experiencing severe service and delivery shortfalls. This has resulted in both extended delays on package deliveries, and inaccurate or delayed tracking information once packages are handed onto the courier service. The StarTrack customer service team may not be aware of this issue and may provide inaccurate information. Unfortunately, these issues are out of our control.
If your order has been marked "DISPATCHED", this means your order has been collected by our StarTrack driver and is on its way to you.
Please Note: If you have selected an “Express” delivery option, please be aware that this is a service offered by StarTrack and only applies once your package has been passed onto the courier. This service does not relate to Videoguys Australia's internal order processing. We can not refund the shipping cost if the delays are caused by StarTrack’s service.
Customer Service Delays
We are currently receiving an extreme volume of inquiries which is resulting in the extended phone and email response delays. We have recently increased the size of our team to aid the increased amount of enquires accordingly. Please be patient as our team is working through all inquiries as quickly as possible.
Behaviour
Videoguys Australia accepts zero tolerance for abusive behaviour in written, verbal, and face to face communication. Any such behaviour will result in the termination of communication and/or removal from our premises.
We understand your frustration and concern and all of our new, existing, and temporary team members are working to their best abilities during this difficult and unsure time. Inflammatory behaviour towards them is unnecessary and unaccepted.
Special Notice:
Due to high demand, you may see a higher-than-normal number of items labelled “Coming Soon", "More on the Way" or "Out of Stock”. We are re-stocking as fast as we can. If you need assistance finding an alternative from available inventory, our sales and customer service teams are available to answer your questions via phone or email.
While Videoguys Australia and our shipping partners are doing our best to get your order to you quickly and safely, we appreciate your understanding if we experience any delivery delays. We also appreciate your understanding if it takes a few extra days to process returns.
Thank you for your continued support—stay safe and be well during these uncertain times.
Using our online system to create a quotation which is valid for 14 days.
We developed a simple self service system that allows Government Departments, Educational institutes, and Corporate companies, to obtain a quick quotation request, by following these simple steps.
- To create an Online Quotation, add the product(s) you wish a quote on to your shopping cart as if you were placing an order.
- After adding all the items to your shopping cart click "View Shopping Cart"
- On the Shopping Cart Page, instead of selecting the "Proceed to Checkout" button, click the "Request a Quote" button instead. (see below example)
You will then be redirected to the Login Page (if you're not already logged in) and you will be asked to log into your account. (see below)
If you don't have an account you will then need to create one, at this step. We require this information to capture all your details, so we can provide you with accurate shipping costs, and also if we needed to discuss particulars of the request with you.
Once you have logged into or created your account, you will then be re-directed to the Quotations Submission Page where you can submit your quote request.
All the items in your cart will be visible on this page (see below). You can also add any comments to the request, and select what your preferred method of payment will be.
Once the quote has been submitted, a Quote ID will be applied to it, (Shown as QU-XXXXX) which you can reference in any correspondence with us. A Confirmation of the request will also be emailed to you.
Once received by us, we will review your request and return to you with our most competitive quote.
Please allow up to 24hrs for Processing.
You will get a follow-up e-mail (Subject will read: Your Quote, QU-XXXXX has been completed).
Once you review your quote, you can "Accept"it via logging into your Account Center or modifying it by calling us during business hours.
Tascam DR-22WL Portable Handheld Audio Recorder with Wi-Fi
microSDcard (in the unit)
USB cable
2 AA batteries for confirming operation
Owner's Manual (including warranty)
The groundbreaking DR-22WL from TASCAM is the first portable recorder to include Wi-Fi for transport control, file transfer, and audio streaming to your smartphone or PC. Other innovations like the new Scene Dial make it easier than ever to capture great-sounding recordings and share them online. A set of stereo condenser microphones is arranged in true XY pattern for ideal stereo imaging. The eight-position Scene Dial selects recording settings for typical situations, or can be set to full manual for greater control.
Included in the DR-22WL is a Wi-Fi function for controlling its transport and transferring files to a smartphone or computer. A free app for iOS and Android controls the transport and transfers files for instant upload. For a recording beginner or experienced user looking for a great-sounding, portable recorder with Wi-Fi, the DR-22WL is the only choice.
High-Quality Condenser Microphones
A pair of studio-quality condenser microphones top the DR-22WL, arranged in a true XY pattern for detailed imaging and phase coherence. The mic capsules are build to withstand up to 120dB SPL without distorting. Record concerts and rehearsals with the confidence that your recording won't be ruined with clipping.
Cardioid Condenser Mics in an X-Y Pattern
Cardioid condenser capsules are mounted in acoustically-tuned housings. As with all TASCAM recorders, the mic capsules were selected after extensive listening tests. The true X-Y pattern captures the stereo field in phase-alignment, for perfect imaging during playback.
Designed To Handle High Sound Pressure Levels – Up to 120dB SPL
The design of the DR-22WL allows it to record loud sound sources, including rehearsals and concerts, without distortion. Up to 120 dB SPL means that a volume level 20 times higher than the 105dB SPL maximum sound pressure of a movie theater can be captured without clipping. The high level capability also makes the DR-22WL ideal for sound effects gathering.
Superior Microphone Preamp and A/D Converter for Quiet Operation
A programmable gain amplifier (PGA) is used to adjust the level of the audio inputs. In many devices, the audio codec level is adjusted to control levels. In the DR-22WL, the mic gain circuit is independent from the A/D converter for low noise performance as well as programmable gain (manual, automatic, or controlled over Wi-Fi.)
A CIRRUS LOGIC CS42L52 is used in the DR-22WL, a premium-quality audio codec. The A/D - D/A chip features both great audio performance and low power use for longer battery life. The built-in mics and the external inputs both pass through this low-noise audio input circuit.
Innovative Scene Dial and Large LCD for Easy Operation
The DR-22WL is equipped with an 8-position Scene Dial, a simple system to optimize the recorder for common recording scenarios. Similar to a digital camera, the rotating dial has presets for recording instruments, voiceover, and other common subjects. An EZ mode sets levels automatically, and the manual mode allows you to dial in your own settings. Together with the large LCD display, the DR-22WL couldn't be simpler to use.
Scene Dial Optimizes the Recorder for Common Subjects
Similar to the mode dial on a camera, the scene dial makes it easy to preset the recorder to fit your subject. A full manual mode is also available for uses who want to set the recorder up themselves.
Interface Features Large 128×128 LCD and 4 Function Keys
The 128×128 LCD, larger than previous TASCAM recorders, shows meters, settings and other information. Icons at the bottom visually display how the four function keys can be used. This interface reduces the need to dig through menus to find commonly-used recording functions.
Dedicated Input level Control
The most crucial setting on any recorder is the input gain – finding the balance between too low (noise) and too high (clipping). The DR-22WL has a large input level knob right under your fingertips. You don't need to press and hold a button or search through a menu to change the input level.
Remote Wi-Fi Control
TASCAM has revolutionized handheld recording with the new Wi-Fi control and transfer features. The DR-22WL creates its own Wi-Fi network with your iOS or Android phone, and a free app called DR Control controls remote operation without touching the unit. The app allows recording to be started and stopped, and can be used to check and adjust input levels. Any of the recording controls on the DR-22WL can be controlled over Wi-Fi.
Wi-Fi transmission range is about 65 feet (20m) – well beyond the reach of infrared remotes – so the recorder can be placed wherever the recording sounds best. Audio from the DR-22WL can also be streamed over Wi-Fi to check the recording. Plug headphones into your smartphone and listen to a near-realtime feed from the recorder.
Simple Wi-Fi Connections Without a Router
The DR-22WL connects with smartphones and other Wi-Fi devices directly. There is no need for a Wi-Fi router network or other external equipment. Wi-Fi connections can be established simply by inputting the information shown in the app. Connection status can be checked with an LED on the unit as well as the app screen. Even if the Wi-Fi connection is interrupted, recording will not stop.
Recording media microSDcard(64MB to 2GB), microSDHCcard(4GB to 32GB), microSDXCcard(48GB to 128GB)
Recording format WAV/BWF Sampling frequency -44.1kHz/48kHz/96kHz Quantization bit rate -16bit/24bit MP3 Sampling frequency -44.1kHz/48kHz Recording bit rate -32k/64k/96k/128k/192k/256k/320k bps Playback bit rate -32kbps to 320kbps
Number of channels -2-channels (Stereo)
Analog Inputs EXT MIC/LINE IN -Connector 3.5mm(1/8') stereo mini jack, Plug-in power Compatible Nominal Input Level-20dBV Maximum Input Level-4dBV
PHONES/LINE OUT Connector -3.5mm(1/8') stereo mini jack Nominal Output Level: -14dBV(10k ohm load) Maximum Output Level: +2dBV(10k ohm load) PHONES Maximum Output20mW+20mW(32ohm load)
USB ConnectorMicro-B type 4pin FormatUSB2.0 HIGH SPEED mass storage class
Wi-Fi CompliantIEEE 802.11b/g/n(2.4GHz only)) Communication modeSimple access point (Limited AP) SecurityWPA2-PSK(WPS2.0-supported)
Power Supply 2 AA batteries (alkaline or NiMH), USB bus power from a computer, AC adapter (TASCAM PS-P515U, sold separately)
Dimensions 6.1" H x 2.1" W x 1.4" D (155mm H x 52.2mm W 36.6mm D) Weight 6.0oz including batteries (170g) / 4.3oz without batteries (123g)
Accessories microSDcard (in the unit), USB cable, 2 AA batteries for confirming operation, Owner's Manual (including warranty)
Computer Requirements Windows OS Windows XP, Windows Vista, Windows 7, Windows 8, Windows 8.1 Macintosh OS Mac OS X Jaguar (V10.2), Mac OS X Panther (V10.3), Mac OS X Tiger (V10.4), Mac OS X Leopard (V10.5), Mac OS X Snow Leopard(V10.6.8), OS X Lion(V10.7), OS X Mountain Lion(V10.8), OS X Mavericks(10.9)