COVID-19: Our Store is Operating as Click and Collect & Delivery Only Read More
Effective on Wednesday 28th October 2020, Our Showroom will be operating as Click and Collect & Delivery Only.
If you require sales advice please call us on (03) 9543 8885 or email us through our contact center so we can assist you.
Please understand our number one priority is to ensure the health and safety of both our staff and customers during this time.
Pickup Orders (9.00AM - 4.00PM)
Videoguys Australia’s Pick-Up will be open for Click and Collect from 21st October 2020.
The restrictions currently in place for Contactless Pick & Collect are below:
Your order must be fully paid and marked as "Pickup" in your account on our website.
Please wait until you receive a "Ready For Dispatch" email before arriving to collect your order
If you need to call us (03) 95438885 when you arrive.
Invoices will be provided via email only (no paper invoices will be provided).
Warehouse staff will not be able to provide sales or product advice.
Orders for Delivery
We are currently processing and receiving an extremely high volume of orders. We have recently increased the size of our team and are processing orders as quickly and as safely as possible and appreciate your patience during these times.
StarTrack our courier delivery service partner is experiencing severe service and delivery shortfalls. This has resulted in both extended delays on package deliveries, and inaccurate or delayed tracking information once packages are handed onto the courier service. The StarTrack customer service team may not be aware of this issue and may provide inaccurate information. Unfortunately, these issues are out of our control.
If your order has been marked "DISPATCHED", this means your order has been collected by our StarTrack driver and is on its way to you.
Please Note: If you have selected an “Express” delivery option, please be aware that this is a service offered by StarTrack and only applies once your package has been passed onto the courier. This service does not relate to Videoguys Australia's internal order processing. We can not refund the shipping cost if the delays are caused by StarTrack’s service.
Customer Service Delays
We are currently receiving an extreme volume of inquiries which is resulting in the extended phone and email response delays. We have recently increased the size of our team to aid the increased amount of enquires accordingly. Please be patient as our team is working through all inquiries as quickly as possible.
Behaviour
Videoguys Australia accepts zero tolerance for abusive behaviour in written, verbal, and face to face communication. Any such behaviour will result in the termination of communication and/or removal from our premises.
We understand your frustration and concern and all of our new, existing, and temporary team members are working to their best abilities during this difficult and unsure time. Inflammatory behaviour towards them is unnecessary and unaccepted.
Special Notice:
Due to high demand, you may see a higher-than-normal number of items labelled “Coming Soon", "More on the Way" or "Out of Stock”. We are re-stocking as fast as we can. If you need assistance finding an alternative from available inventory, our sales and customer service teams are available to answer your questions via phone or email.
While Videoguys Australia and our shipping partners are doing our best to get your order to you quickly and safely, we appreciate your understanding if we experience any delivery delays. We also appreciate your understanding if it takes a few extra days to process returns.
Thank you for your continued support—stay safe and be well during these uncertain times.
Using our online system to create a quotation which is valid for 14 days.
We developed a simple self service system that allows Government Departments, Educational institutes, and Corporate companies, to obtain a quick quotation request, by following these simple steps.
- To create an Online Quotation, add the product(s) you wish a quote on to your shopping cart as if you were placing an order.
- After adding all the items to your shopping cart click "View Shopping Cart"
- On the Shopping Cart Page, instead of selecting the "Proceed to Checkout" button, click the "Request a Quote" button instead. (see below example)
You will then be redirected to the Login Page (if you're not already logged in) and you will be asked to log into your account. (see below)
If you don't have an account you will then need to create one, at this step. We require this information to capture all your details, so we can provide you with accurate shipping costs, and also if we needed to discuss particulars of the request with you.
Once you have logged into or created your account, you will then be re-directed to the Quotations Submission Page where you can submit your quote request.
All the items in your cart will be visible on this page (see below). You can also add any comments to the request, and select what your preferred method of payment will be.
Once the quote has been submitted, a Quote ID will be applied to it, (Shown as QU-XXXXX) which you can reference in any correspondence with us. A Confirmation of the request will also be emailed to you.
Once received by us, we will review your request and return to you with our most competitive quote.
Please allow up to 24hrs for Processing.
You will get a follow-up e-mail (Subject will read: Your Quote, QU-XXXXX has been completed).
Once you review your quote, you can "Accept"it via logging into your Account Center or modifying it by calling us during business hours.
The Roland VR-4HD is a complete HD studio in a compact and portable package that replaces several different pieces of complex A/ V equipment.
Designed with single-person operation in mind, the VR-4HD enables easy switching and mixing of sound and video using advanced video and audio Digital Signal Processing (DSP) along with dedicated hardware controls faders, buttons and touch screen interface. It beautifully integrates a digital audio mixer, video switcher, multi-viewer touch screen and USB video/audio streaming interface into a stand-alone device. This portable live HD production solution is ideal for schools, churches, council meetings, corporate events, sports, training sessions, or any other live event. EASY OPERATION FOR PROFESSIONAL RESULTS The VR-4HD features professional quality broadcast controls and switches ensuring more accurate and faster operation than interfaces based on a computer style mouse and keyboard. The ability to simultaneously switch video with the push of a button and adjust audio with the push of a fader is invaluable and puts all essential features at the operator’s fingertips. The built-in multi-view screen is also a touch screen interface for accessing set-up parameters, making it extremely easy to adjust picture-in-picture settings by dragging the inset window onto the screen. VIDEO SUPPORT FOR TODAY AND YESTERDAY’S VIDEO SOURCES The VR-4HD has three dedicated HDMI input connectors compatible with a variety of equipment and support 1080p/1080i/720p video resolution. The fourth input includes a scaler to support both video and computer resolutions and also supports analog RGB and component input so older devices can be used as sources without the need for external conversion equipment.
Both progressive and interlace signals can be input allowing for both 1080i and 1080p signals to be used at the same time. Video signals input from a PC are accurately displayed thanks to progressive signal processing. HDCP is supported for input of copy protected content from devices such as Blu-ray disc players.
COMPOSITING EFFECTS The VR-4HD includes DSK (Downstream Keying), Picture-in-Picture (PinP), Split and Quad composting effects ideal for creating news style broadcasts and corporate presentation content.
The DSK function is great for overlaying titles, song lyrics or logos onto incoming video sources that can be switched in the background while text or images remain displayed.The DSK supports both Luminance Keying (Black / White) and Chroma Keying (Blue / Green) for compositing two videos in one screen using Picture-in-Picture, or for using the split function - ideal for seminars and presentations. AUDIO GREAT VIDEO NEEDS GREAT AUDIO Achieving great sounding audio for video productions is easy with the VR-4HD which features Roland’s award winning digital signal processing and advanced features including auto-mixing, echo cancel and delay for perfect lip-sync between audio and video. The VR-4HD’s audio mixer can mix the four XLR microphone inputs, stereo RCA and 1/8 mini connector along with the audio embedded in the four HDMI inputs. The final mix can be output via XLR, RCA and also embedded into the HDMI ouput.
A unique loop-back audio capability is included with the USB 3.0 port that can bring in audio from a connected PC using a conferencing software, such as Skype, and return audio to the PC without any howling or echo thanks to the included Echo Cancelation feature. This makes the VR-4HD an ideal web conferencing tool that allows for multiple video and audio sources to be used with free online webconference softwares.
The included Auto-Mixing function makes mixing multiple speakers at conferences and panels simple and easy by automatically managing the levels of the microphones across the multiple people speaking. and can even give priority for volume Volume priority can be assigned to an event moderator who can always be heard above the other participants.
Video Processing 4:2:2 (Y/Pb/Pr), 8-bit Input Connectors INPUT 1-3: HDMI Type A (19 pins) x 3 * HDCP Supported
INPUT 4: HDMI Type A (19 pins) x 1 * HDCP Supported
RGB/COMPONENT (Mini D-sub 15-pin type) x 1 COMPOSITE (RCA phono type) x 1
* INPUT 4: HDMI , RGB/COMPONENT or COMPOSITE selected.
Output Connectors
MAIN OUT: HDMI Type A (19 pins) x 1 * HDCP Supported
RGB/COMPONENT (Mini D-sub 15-pin type) x 1
PREVIEW OUT: HDMI Type A (19 pins) x 1 * HDCP Supported
USB3.0: USB B type x 1 Input formats HDMI INPUT 1-3: 720/59.94p, 720/50p (SYSTEM FORMAT: 720p) 1080/59.94i, 1080/50i, 1080/59.94p, 1080/50p (SYSTEM FORMAT: 1080i, 1080p)
INPUT 4: HDMI, RGB/COMPONENT: 480/59.94i, 576/50i, 480/59.94p, 576/50p 720/59.94p, 720/50p, 1080/59.94i, 1080/50i 1080/59.94p, 1080/50p VGA (640 x 480/60 Hz), SVGA (800 x 600/60 Hz), XGA (1024 x 768/60 Hz) WXGA (1280 x 768/60 Hz), SXGA (1280 x 1024/60 Hz) FWXGA (1366 x 768/60 Hz), SXGA+ (1400 x 1050/60 Hz) UXGA (1600 x 1200/60 Hz) , WUXGA (1920 x 1200/60 Hz)
COMPOSITE: 480/59.94i, 576/50i
* The refresh rate is the maximum value of each resolution. * Conforms to VESA DMT Version 1.0 Revision 11. * 1920 x 1200/60 Hz: Reduced blanking * The input interlaced video signal is converted to progressive video signal by internal processing. * The video signal frame rate can be selected at the SYSTEM menu (59.94 Hz or 50 Hz).
Output formats MAIN OUT (HDMI, RGB/COMPONENT): 480/59.94i, 576/50i, 480/59.94p, 576/50p 720/59.94p, 720/50p, 1080/59.94i, 1080/50i 1080/59.94p, 1080/50p VGA (640 x 480/60 Hz), SVGA (800 x 600/60 Hz), XGA (1024 x 768/60 Hz) WXGA (1280 x 768/60 Hz), SXGA (1280 x 1024/60 Hz) FWXGA (1366 x 768/60 Hz), SXGA+ (1400 x 1050/60 Hz) UXGA (1600 x 1200/60 Hz) , WUXGA (1920 x 1200/60 Hz)
* The MAIN OUTPUT format of HDMI and RGB/COMPONENT is always the same. When an interlaced format is selected, component signal is output from the RGB/COMPONENT connector. When a non-interlaced format is selected, RGB signal is output from the RGB/COMPONENT connector.
* The video signal frame rate can be selected at the SYSTEM menu (59.94 Hz or 50 Hz). Video Effects Transition: CUT, MIX (DISSOLVE/FAM/NAM/MOSAIC), WIPE (30 types) Effects: NEGATIVE, EMBOSS, COLORIZE, COLORPASS, POSTERIZE, SILHOUETTE, MONOCOLOR, FINDEDGE (8 types) Composition: PinP, SPLIT, QUAD, KEY (Luminance Key, Chroma Key)
Audio formats HDMI: Linear PCM, 24 bits/48 kHz, 2 ch USB: Linear PCM, 16 bits/48 kHz, 2 ch
Input Connectors AUDIO IN 1-4 (XLR/TRS combo type, phantom power) AUDIO IN 5-6 (RCA phono type) AUDIO IN 7/8 (Stereo miniature type) USB B type (stereo) Phantom Power DC 48 V (unloaded maximum), 10 mA (maximum load) * Current value per channel
Output Connectors AUDIO OUT: L, R (XLR type) L, R (RCA phono type)
AUX OUT: L, R (RCA phono type)
USB: USB B type (stereo)
PHONES: Stereo miniature type Signal Level and Impedance
XLR/TRS combo type Input Signal Level : -60--+4 dBu (Maximum: +22 dBu) Input Impedance : 10 k ohms (GAIN 0--23 dB), 5 k ohms (GAIN 24--64 dB)
RCA phono type Input Signal Level : -10 dBu (Maximum: +8 dBu) Input Impedance : 15 k ohms Output Signal Level : -10 dBu (Maximum: +8 dBu) Output Impedance : 1 k ohm
XLR type Output Signal Level : +4 dBu (Maximum: +22 dBu) Output Impedance : 600 ohms
Miniature type Input Signal Level : -15 dBu (Maximum: +3 dBu) Input Impedance : 15 k ohms
Headphones Output Signal Level : 75 mW + 75 mW Output Impedance : 32 ohms Audio Effects Auto Mixing, Echo Cancel, EQ, Delay, Compressor, HPF, Gate, Reverb, Multi-Band Compressor, Limiter Others Other Connectors RS-232: D-sub 9-pin type Tally/GPIO: Mini D-sub 15-pin type USB 3.0/2.0 (device): USB B type, USB-VIDEO (Super-Speed), USB-AUDIO 2 IN/2 OUT (Full-Speed), remote control from PC Display Graphic Color LCD, 320 x 240 dots, touch panel Other Functions MEMORY (8 types) FREEZE (input video captured) OUTPUT FADE (Audio, Video: WHITE or BLACK)
Power Supply
AC Adaptor
Current Draw 3 A
Power Consumption 36 W
Operation Temperature +0 to +40 degrees Celsius +32 to +104 degrees Fahrenheit
Dimensions 339 (W) x 217 (D) x 87 (H) mm 13-3/8 (W) x 8-9/16 (D) x 3-7/16 (H) inches