Videoguys will be closed on Monday 25th & Tuesday 26th January 2021 due to the Australia Day Public Holiday
COVID-19: Our Store is Operating as Click and Collect & Delivery Only Read More
Effective on Wednesday 28th October 2020, Our Showroom will be operating as Click and Collect & Delivery Only.
If you require sales advice please call us on (03) 9543 8885 or email us through our contact center so we can assist you.
Please understand our number one priority is to ensure the health and safety of both our staff and customers during this time.
Pickup Orders (9.00AM - 4.00PM)
Videoguys Australia’s Pick-Up will be open for Click and Collect from 21st October 2020.
The restrictions currently in place for Contactless Pick & Collect are below:
Your order must be fully paid and marked as "Pickup" in your account on our website.
Please wait until you receive a "Ready For Dispatch" email before arriving to collect your order
If you need to call us (03) 95438885 when you arrive.
Invoices will be provided via email only (no paper invoices will be provided).
Warehouse staff will not be able to provide sales or product advice.
Orders for Delivery
We are currently processing and receiving an extremely high volume of orders. We have recently increased the size of our team and are processing orders as quickly and as safely as possible and appreciate your patience during these times.
StarTrack our courier delivery service partner is experiencing severe service and delivery shortfalls. This has resulted in both extended delays on package deliveries, and inaccurate or delayed tracking information once packages are handed onto the courier service. The StarTrack customer service team may not be aware of this issue and may provide inaccurate information. Unfortunately, these issues are out of our control.
If your order has been marked "DISPATCHED", this means your order has been collected by our StarTrack driver and is on its way to you.
Please Note: If you have selected an “Express” delivery option, please be aware that this is a service offered by StarTrack and only applies once your package has been passed onto the courier. This service does not relate to Videoguys Australia's internal order processing. We can not refund the shipping cost if the delays are caused by StarTrack’s service.
Customer Service Delays
We are currently receiving an extreme volume of inquiries which is resulting in the extended phone and email response delays. We have recently increased the size of our team to aid the increased amount of enquires accordingly. Please be patient as our team is working through all inquiries as quickly as possible.
Behaviour
Videoguys Australia accepts zero tolerance for abusive behaviour in written, verbal, and face to face communication. Any such behaviour will result in the termination of communication and/or removal from our premises.
We understand your frustration and concern and all of our new, existing, and temporary team members are working to their best abilities during this difficult and unsure time. Inflammatory behaviour towards them is unnecessary and unaccepted.
Special Notice:
Due to high demand, you may see a higher-than-normal number of items labelled “Coming Soon", "More on the Way" or "Out of Stock”. We are re-stocking as fast as we can. If you need assistance finding an alternative from available inventory, our sales and customer service teams are available to answer your questions via phone or email.
While Videoguys Australia and our shipping partners are doing our best to get your order to you quickly and safely, we appreciate your understanding if we experience any delivery delays. We also appreciate your understanding if it takes a few extra days to process returns.
Thank you for your continued support—stay safe and be well during these uncertain times.
Using our online system to create a quotation which is valid for 14 days.
We developed a simple self service system that allows Government Departments, Educational institutes, and Corporate companies, to obtain a quick quotation request, by following these simple steps.
- To create an Online Quotation, add the product(s) you wish a quote on to your shopping cart as if you were placing an order.
- After adding all the items to your shopping cart click "View Shopping Cart"
- On the Shopping Cart Page, instead of selecting the "Proceed to Checkout" button, click the "Request a Quote" button instead. (see below example)
You will then be redirected to the Login Page (if you're not already logged in) and you will be asked to log into your account. (see below)
If you don't have an account you will then need to create one, at this step. We require this information to capture all your details, so we can provide you with accurate shipping costs, and also if we needed to discuss particulars of the request with you.
Once you have logged into or created your account, you will then be re-directed to the Quotations Submission Page where you can submit your quote request.
All the items in your cart will be visible on this page (see below). You can also add any comments to the request, and select what your preferred method of payment will be.
Once the quote has been submitted, a Quote ID will be applied to it, (Shown as QU-XXXXX) which you can reference in any correspondence with us. A Confirmation of the request will also be emailed to you.
Once received by us, we will review your request and return to you with our most competitive quote.
Please allow up to 24hrs for Processing.
You will get a follow-up e-mail (Subject will read: Your Quote, QU-XXXXX has been completed).
Once you review your quote, you can "Accept"it via logging into your Account Center or modifying it by calling us during business hours.
CRI95+ Accurate, Pure Light The color-rendering index (CRI) is a quantitative measure of the ability of a light source to reproduce the colors of various objects faithfully in comparison with an ideal or natural light source. The stunning revolution in HR672 with CRI95+ ensures that its light is natural and lifelike. It is perfect for color-critical applications such as fashion, documentary and short films. Unparalleled Illumination - Their Best HR 672 is the most advanced Amaran light They have built to date. It emits 4636.8 lumens of light, about equal to traditional 400W incandescent light. Also, no matter the shutter speed or FPS, it never flickers. Ultra Thin but Durable Design The HR672 is only 32mm in thickness and about the same size as an iPad. It's lightweight and compact, but includes 672 LED bulbs. At 33 percent thinner than common LED lights, its geometric shape makes these lights easy to carry in groups. The portability and power allows you to create and set the atmosphere in any environment. 100M Wireless Groups Control Using 2.4G FSK technologies, the HR672 can be adjusted in brightness and color temperature (HR672C) wirelessly using a remote. The multiple channels and groups also ensure that several different lights can be controlled without interference or confusion. Control with precision, even 100m away. Quiet Heat Dissipation Designed for maximum heat
Operation Current ≤4A? Power 45W Beam Angle 75 Color Temperature? 3200-5500K Power Supply DC 15V Average Life Span ≥100,000 hours Cooling Mode Natural Ventilation Remote Frequency 2.4GHz Channels 3 Groups 4(A/B/C/D) Remote Range ≤ 100m Volum(L*W*H) 235*190*32 Net weight 585g
In good condition and very fast delivery once in stock.
5
Rated 5 out of 5 stars
Great value kit.
Great value kit. Really solid lighting kit, super compact and great for travelling.
4
Rated 4 out of 5 stars
Great kit for the price but...
This really is a very good kit for the money. Includes everything you need to get going straight of of the box. The batteries were all even fully charged which is a nice change! As others have said it's a bit annoying that the colour temp can only be changed on one panel & that the others rely on a slip-in amber screen to warm. Have found a minor flicker when turning output to lower levels, not a smooth transition. Nothing mission-critical though. The heads themselves do feel very flimsy & fragile. So you find yourself handling them very carefully. One thing I've found very annoying is the battery clips. Hard to get batteries in & nearly impossible to get them out. Made worse by needing to handle the lights gently while you try to wrestle the batteries out... I can see that the battery clips will end up breaking as they are under so much strain when you try to remove batteries. But all that said... they've all ready saved a shoot for me & meant I was able to wrap without going back the next day to shoot one last scene. All-in-all they are great value for money but problems like the battery clips and fragile feel show that they are cheaper gear.
5
Rated 5 out of 5 stars
I would recommend this purchase!
I am very grateful for these lights, I have put a lot of research in what I want. Something for quick filmmaking, especially interviews. Although the pack comes with only ONE bi-colour light, the other two lights can be brighter.
5
Rated 5 out of 5 stars
I would highly recommend this purchase
It is a great product for my new media business. Very handy how the remote can control all three lights individually! It comes with only one bicolour light, the other two are standard cold white LED lights. But I feel the combination are fantastic. I also didn't know when I purchased it, you can place three (or more) light stands to the strap ontop of the bag!! extremely helpful!!
Great service, great purchase.
4
Rated 4 out of 5 stars
Great package
I have used these lights at wedding receptions and corporate interviews. Easy to use, very powerful but there are situations (small rooms) where even at lowest setting of 10% light may be too strong. Taking the batteries out of the unit concerns me as the clip that holds them in seems like it will break in time. Love that the 3 lights come with their own case, batteries, charges.
5
Rated 5 out of 5 stars
High output and very useful kit
Higher output (around 3x) of fixed colour (secondary) lamps reasonable compensation and provides useful options. Remote controls simple to use. Battery charge indicators very useful. Battery charge more than sufficient for a day's shoot (stills of miniatures requiring long depth of field/long exposure times) Everybody wanted to know where I got them....
Hi, I was after the above light LED kit, do you have any end of financial year specials or ex displays etc. Thankyou and I hope you don't mind me asking.
Asked by Mario
Add your answer
Verified Reply - Sales TeamPlease call sales on 03 9543 8885 or email [email protected]
Q
I film mainly outdoors in garden situations. Are these lights suitable for helping light-up a shady area when doing to-camera pieces and for helping balance colour? (Often a presenters skin will blow-out with highlights in a very dark green background situation)
Asked by Rex
Add your answer
Verified Reply - MichaelYes, these light woukd be perfect fit.. just add stands to them, andcawsy you go!
Q
What size are the lights' face? I'm looking for appropriate gels for these lights, would these be appropriate? https://www.videoguys.com.au/Shop/p/3643/lee-master-location-pack-300x300mm-lee-pack-mlocp.html Or can you recommend something similar?
Asked by Mel
Add your answer
Verified Reply -
They are approximately 24cm wide X 19cm high, therefore the lighting pack you have mentioned, has filters big enough to fit. You would obviously cut them so that they are spot on to suit those lights.
Q
Will these lights suit this stand? https://www.videoguys.com.au/Shop/p/3920/manfrotto-1052bac-compact-lighting-air-cushioned-stand-black-1052bac.html
Asked by Mel
Add your answer
Verified Reply - Sales TeamThe 1052BAC stands will be suitable for 672 KIT.
Q
Hello,
I was wondering since the panels in this kit do not come with barn doors, do you guys sell any barn doors that can be attached to the HR672C/S lights?
Asked by Vinny
Add your answer
Verified Reply -
Hi Vinny,
Unfortunately there's nothing available to suit these lights in the way of barn doors.
Q
How does one charge the batteries?
Does the kit come with a charger?
Thanks.
Asked by Mike
Add your answer
Verified Reply - Sales TeamHi Mike,
It doesn't come with a charger. Once you dock the batteries onto the light & connect it via the AC adaptor - it will charge the batteries that way.
Q
Hi. I would like to buy the aputure amaran HR672S x 2 and HR672W... Do you have a kit of such. I see you have a SSC kit. I want SSW. Thanks.
Asked by Luis
Add your answer
Verified Reply - MichaelHi Luis, No sorry we only import the SSC kit.
Q
Hi there, Do you sell a charger for the batteries this light kit uses? If so, can you please post the link?
Asked by Jasmine
Add your answer
Verified Reply - MichaelHi Jasmine, you could you this charger. https://www.videoguys.com.au/Shop/p/35502/lenmar-bclca3-li-ion-battery-charger-suits-sony-l-series-batteries-vd-bclca3-xpa4.html
Q
Hi,
Can I use the lighting stands from a set of redhead lightf for this product??
Michele
Asked by Michele
Add your answer
Verified Reply - MichaelHi Michele, Yes you could! The Aputure Kit includes the correct clamp that mount on a standard 5/8" (16 mm) lighting stand