1. Your order must be fully paid and marked as "Pickup" in your account on our website.
2. Please wait until you receive a "Ready For Dispatch" email before arriving to collect your order
3. Call (03) 95438885 when you arrive so we can bring the order out to you.
4. Orders must be collected by a single individual in a vehicle (no motorbikes or bicycles).
5. Invoices will be provided via email only (no paper invoices will be provided).
6. Warehouse staff will not be able to provide sales or product advice.
7. Our team will load your order into your car for you. Please ensure that all items you have ordered will easily fit in your vehicle.
8. If our team member believes an item will not fit in your car, we can have it delivered to you.

Requesting a Quote

Using our online system to create a quotation which is valid for 14 days.

We developed a simple self service system that allows Government Departments, Educational institutes, and Corporate companies, to obtain a quick quotation request, by following these simple steps.

• - To create an Online Quotation, add the product(s) you wish a quote on to your shopping cart as if you were placing an order.
  
  
• - After adding all the items to your shopping cart click "View Shopping Cart"
  
  
• - On the Shopping Cart Page, instead of selecting the "Proceed to Checkout" button, click the "Request a Quote" button instead. (see below example)

You will then be redirected to the Login Page (if you're not already logged in) and you will be asked to log into your account. (see below)

If you don't have an account you will then need to create one, at this step. We require this information to capture all your details, so we can provide you with accurate shipping costs, and also if we needed to discuss particulars of the request with you.

Once you have logged into or created your account, you will then be re-directed to the Quotations Submission Page where you can submit your quote request.

All the items in your cart will be visible on this page (see below). You can also add any comments to the request, and select what your preferred method of payment will be.

Once the quote has been submitted, a Quote ID will be applied to it, (Shown as QU-XXXXX) which you can reference in any correspondence with us. A Confirmation of the request will also be emailed to you.

Once received by us, we will review your request and return to you with our most competitive quote.

Please allow up to 24hrs for Processing.

You will get a follow-up e-mail (Subject will read: Your Quote, QU-XXXXX has been completed).

Once you review your quote, you can "Accept"it via logging into your Account Center or modifying it by calling us during business hours.

-none-