Videoguys will be closed on Monday 25th & Tuesday 26th January 2021 due to the Australia Day Public Holiday
COVID-19: Our Store is Operating as Click and Collect & Delivery Only Read More
Effective on Wednesday 28th October 2020, Our Showroom will be operating as Click and Collect & Delivery Only.
If you require sales advice please call us on (03) 9543 8885 or email us through our contact center so we can assist you.
Please understand our number one priority is to ensure the health and safety of both our staff and customers during this time.
Pickup Orders (9.00AM - 4.00PM)
Videoguys Australia’s Pick-Up will be open for Click and Collect from 21st October 2020.
The restrictions currently in place for Contactless Pick & Collect are below:
Your order must be fully paid and marked as "Pickup" in your account on our website.
Please wait until you receive a "Ready For Dispatch" email before arriving to collect your order
If you need to call us (03) 95438885 when you arrive.
Invoices will be provided via email only (no paper invoices will be provided).
Warehouse staff will not be able to provide sales or product advice.
Orders for Delivery
We are currently processing and receiving an extremely high volume of orders. We have recently increased the size of our team and are processing orders as quickly and as safely as possible and appreciate your patience during these times.
StarTrack our courier delivery service partner is experiencing severe service and delivery shortfalls. This has resulted in both extended delays on package deliveries, and inaccurate or delayed tracking information once packages are handed onto the courier service. The StarTrack customer service team may not be aware of this issue and may provide inaccurate information. Unfortunately, these issues are out of our control.
If your order has been marked "DISPATCHED", this means your order has been collected by our StarTrack driver and is on its way to you.
Please Note: If you have selected an “Express” delivery option, please be aware that this is a service offered by StarTrack and only applies once your package has been passed onto the courier. This service does not relate to Videoguys Australia's internal order processing. We can not refund the shipping cost if the delays are caused by StarTrack’s service.
Customer Service Delays
We are currently receiving an extreme volume of inquiries which is resulting in the extended phone and email response delays. We have recently increased the size of our team to aid the increased amount of enquires accordingly. Please be patient as our team is working through all inquiries as quickly as possible.
Behaviour
Videoguys Australia accepts zero tolerance for abusive behaviour in written, verbal, and face to face communication. Any such behaviour will result in the termination of communication and/or removal from our premises.
We understand your frustration and concern and all of our new, existing, and temporary team members are working to their best abilities during this difficult and unsure time. Inflammatory behaviour towards them is unnecessary and unaccepted.
Special Notice:
Due to high demand, you may see a higher-than-normal number of items labelled “Coming Soon", "More on the Way" or "Out of Stock”. We are re-stocking as fast as we can. If you need assistance finding an alternative from available inventory, our sales and customer service teams are available to answer your questions via phone or email.
While Videoguys Australia and our shipping partners are doing our best to get your order to you quickly and safely, we appreciate your understanding if we experience any delivery delays. We also appreciate your understanding if it takes a few extra days to process returns.
Thank you for your continued support—stay safe and be well during these uncertain times.
Using our online system to create a quotation which is valid for 14 days.
We developed a simple self service system that allows Government Departments, Educational institutes, and Corporate companies, to obtain a quick quotation request, by following these simple steps.
- To create an Online Quotation, add the product(s) you wish a quote on to your shopping cart as if you were placing an order.
- After adding all the items to your shopping cart click "View Shopping Cart"
- On the Shopping Cart Page, instead of selecting the "Proceed to Checkout" button, click the "Request a Quote" button instead. (see below example)
You will then be redirected to the Login Page (if you're not already logged in) and you will be asked to log into your account. (see below)
If you don't have an account you will then need to create one, at this step. We require this information to capture all your details, so we can provide you with accurate shipping costs, and also if we needed to discuss particulars of the request with you.
Once you have logged into or created your account, you will then be re-directed to the Quotations Submission Page where you can submit your quote request.
All the items in your cart will be visible on this page (see below). You can also add any comments to the request, and select what your preferred method of payment will be.
Once the quote has been submitted, a Quote ID will be applied to it, (Shown as QU-XXXXX) which you can reference in any correspondence with us. A Confirmation of the request will also be emailed to you.
Once received by us, we will review your request and return to you with our most competitive quote.
Please allow up to 24hrs for Processing.
You will get a follow-up e-mail (Subject will read: Your Quote, QU-XXXXX has been completed).
Once you review your quote, you can "Accept"it via logging into your Account Center or modifying it by calling us during business hours.
Rode RodeLink NewsShooter Kit Digital Wireless System
TX-XLR Wireless Transmitter
RX-Cam Camera-Mounted Wireless Receiver
Limited 1-Year Warranty (Extended with Registration)
RØDELink represents the next generation of digital wireless systems. Using a series II 2.4GHz digital transmission with 128-bit encryption, it is able to constantly monitor and hop between frequencies to maintain the strongest possible signal level at a range of up to 100 metres* (over 100 yards). The RØDELink Newsshooter Kit provides everything you need to start shooting video wirelessly with XLR microphones, including a camera-mounted receiver and an XLR transmitter. The receiver (RX-CAM) features an OLED display with information on level, battery status (receiver and transmitter), mute and channel selection. The unit can be mounted on a standard camera shoe mount, 3/8" thread or belt-clip, and for added versatility the shoe mount can be located in one of two positions. The transmitter (TX-XLR) easily connects to handheld presentation microphones as well as shotgun microphones, with a 3.5mm input and headphone output.
General Specifications Transmission Type 2.4 GHz fixed frequency agile system Dynamic Range 112 dB Range Up to 328' (100 m) Frequency Range 35 Hz to 22 kHz Maximum Output Level 1 v Rms (2.8 v P-p) Maximum Input Level 1 v Rms (2.8 v P-p) Latency Maximum: 4 ms Receiver Power Source 2 X AA battery or Micro USB Antenna Internal Input Connections 1/8" (3.5 mm) TRS locking mini-jack - dual mono Input Impedance 300 ohms Dimensions (H x W x D) 4.4 x 2.6 x 2.0" (111 x 65 x 52 mm) Weight 6.7 oz (190 g) Transmitter Power Source 2 X AA battery, Sony NP-F battery, or Micro USB Antenna Internal Input Connections XLR with locking collar 1/8" (3.5 mm) TRS locking mini-jack socket Input Impedance 1 kOhms (XLR), 10 kOhms 1/8" (3.5 mm) Dimensions (H x W x D) 4.7 x 1.8 x 1.8" (120 x 45 x 45 mm) Weight 7.8 oz (222 g)
As per Rode AU, the transmitter provide phantom power.
Q
does this accept line level inputs ? From a Mixing console
Asked by Matt
Add your answer
Verified Reply -
Hi Matt,
It's really just designed for microphone level. However, if your mixing desk has got a volume control for the line output - so long as you pump a low volume output, this will be able to work with your line output source. If you have no degree of volume control & it's going at a high level, it will peak.
Q
When is estimated to come out for sale worldwide?
Asked by Jim
Add your answer
Verified Reply -
Hi Jim,
There's no real release date as of yet. They are estimating it to be available sometime mid year.
Q
Can the transmitter be connected to a PA for presentation purpose.
Asked by Eric
Add your answer
Verified Reply - MichaelYes it can, with the appropriate cable adaper for you equipment.
Q
Hi,
Am wondering when this item will be in stock and a price.
Cheers
Len
Asked by Len
Add your answer
Verified Reply - MichaelRode has yet to announce the release of this item.. we are still waiting.
