Videoguys will be closed on Monday 25th & Tuesday 26th January 2021 due to the Australia Day Public Holiday
COVID-19: Our Store is Operating as Click and Collect & Delivery Only Read More
Effective on Wednesday 28th October 2020, Our Showroom will be operating as Click and Collect & Delivery Only.
If you require sales advice please call us on (03) 9543 8885 or email us through our contact center so we can assist you.
Please understand our number one priority is to ensure the health and safety of both our staff and customers during this time.
Pickup Orders (9.00AM - 4.00PM)
Videoguys Australia’s Pick-Up will be open for Click and Collect from 21st October 2020.
The restrictions currently in place for Contactless Pick & Collect are below:
Your order must be fully paid and marked as "Pickup" in your account on our website.
Please wait until you receive a "Ready For Dispatch" email before arriving to collect your order
If you need to call us (03) 95438885 when you arrive.
Invoices will be provided via email only (no paper invoices will be provided).
Warehouse staff will not be able to provide sales or product advice.
Orders for Delivery
We are currently processing and receiving an extremely high volume of orders. We have recently increased the size of our team and are processing orders as quickly and as safely as possible and appreciate your patience during these times.
StarTrack our courier delivery service partner is experiencing severe service and delivery shortfalls. This has resulted in both extended delays on package deliveries, and inaccurate or delayed tracking information once packages are handed onto the courier service. The StarTrack customer service team may not be aware of this issue and may provide inaccurate information. Unfortunately, these issues are out of our control.
If your order has been marked "DISPATCHED", this means your order has been collected by our StarTrack driver and is on its way to you.
Please Note: If you have selected an “Express” delivery option, please be aware that this is a service offered by StarTrack and only applies once your package has been passed onto the courier. This service does not relate to Videoguys Australia's internal order processing. We can not refund the shipping cost if the delays are caused by StarTrack’s service.
Customer Service Delays
We are currently receiving an extreme volume of inquiries which is resulting in the extended phone and email response delays. We have recently increased the size of our team to aid the increased amount of enquires accordingly. Please be patient as our team is working through all inquiries as quickly as possible.
Behaviour
Videoguys Australia accepts zero tolerance for abusive behaviour in written, verbal, and face to face communication. Any such behaviour will result in the termination of communication and/or removal from our premises.
We understand your frustration and concern and all of our new, existing, and temporary team members are working to their best abilities during this difficult and unsure time. Inflammatory behaviour towards them is unnecessary and unaccepted.
Special Notice:
Due to high demand, you may see a higher-than-normal number of items labelled “Coming Soon", "More on the Way" or "Out of Stock”. We are re-stocking as fast as we can. If you need assistance finding an alternative from available inventory, our sales and customer service teams are available to answer your questions via phone or email.
While Videoguys Australia and our shipping partners are doing our best to get your order to you quickly and safely, we appreciate your understanding if we experience any delivery delays. We also appreciate your understanding if it takes a few extra days to process returns.
Thank you for your continued support—stay safe and be well during these uncertain times.
Using our online system to create a quotation which is valid for 14 days.
We developed a simple self service system that allows Government Departments, Educational institutes, and Corporate companies, to obtain a quick quotation request, by following these simple steps.
- To create an Online Quotation, add the product(s) you wish a quote on to your shopping cart as if you were placing an order.
- After adding all the items to your shopping cart click "View Shopping Cart"
- On the Shopping Cart Page, instead of selecting the "Proceed to Checkout" button, click the "Request a Quote" button instead. (see below example)
You will then be redirected to the Login Page (if you're not already logged in) and you will be asked to log into your account. (see below)
If you don't have an account you will then need to create one, at this step. We require this information to capture all your details, so we can provide you with accurate shipping costs, and also if we needed to discuss particulars of the request with you.
Once you have logged into or created your account, you will then be re-directed to the Quotations Submission Page where you can submit your quote request.
All the items in your cart will be visible on this page (see below). You can also add any comments to the request, and select what your preferred method of payment will be.
Once the quote has been submitted, a Quote ID will be applied to it, (Shown as QU-XXXXX) which you can reference in any correspondence with us. A Confirmation of the request will also be emailed to you.
Once received by us, we will review your request and return to you with our most competitive quote.
Please allow up to 24hrs for Processing.
You will get a follow-up e-mail (Subject will read: Your Quote, QU-XXXXX has been completed).
Once you review your quote, you can "Accept"it via logging into your Account Center or modifying it by calling us during business hours.
Sennheiser AVX Digital Wireless Handheld and Lavalier Combo Kit
ME 2 Lavalier Mic
Clip
Metal Windscreen
Limited 2-Year Warranty
AVX Digital Bodypack Transmitter
Limited 2-Year Warranty
AVX Digital Handheld Microphone Transmitter
BA 10 Energy Pack
MD42 Omni Directional?Microphone Head
Microphone Clamp
Limited 2-Year Warranty
AVX EKP Camera Plug-On Digital Wireless Receiver
BA 20 Energy Pack
XLR to 1/8" (3.5 mm) DSLR Adapter Cable
Light Shoe Mount
Belt Clip
USB Cable
USB Charger
Limited 2-Year Warranty
The Sennheiser AVX Combo Kit is the perfect digital wireless microphone for film projects. The system fully self configures and is ready to film within seconds. Its ultra compact receiver fits directly into the XLR audio input of your camera or recording device. With both handheld and bodypack transmitters and acccessories included, this is the choice where utmost flexibility is key.
Audio input 3,5 mm mini jack Audio output XLR Audio output level -30 dBu - 0 dBu in 4 Steps Battery Specification Li-Ion 3,7 V DC Dynamic range > 120 dB(A) Frequency band 1880 - 1900 MHz (NZ, Australia, EMEA, India, Indonesia, Singapore, Malaysia, HK only) Frequency response 20 Hz - 20000 Hz Modulation GFSK Operating temperature -10 °C - + 55°C Operating time > 4h (Receiver), typ 15 h (Transmitter with LiIon energy pack) RF output power adaptive up to 250mW (peak) country specific Sampling rates 24 bit / 48 kHz Signal-to-noise ratio > 90 dB(A) THD, total harmonic distortion typ. 0.1 % Weight Receiver: 87 g (incl energy pack) Latency 19 ms
System Frequency Response 20 to 20,000 Hz Dynamic Range > 120 dB (A) THD Typical 0.1% Audio Sampling 24-bit at 48 kHz Signal to Noise Ratio > 90 dB (A) RF Frequency Range 1880 to 1900 MHz Modulation GFSK with return channel Diversity TDMA fast switching antenna diversity Latency 19 ms Temperature Range Operation: 14 to 131° F (-10 to +55° C) Storage: -4 to 158°F (-20 to +70°C)
Handheld Transmitter Transmission Power 100 mW average (250 mW peak), country specific Frequency Response 50 to 20,000 Hz Input Sensitivity Automatic sensitivity adjustment Power Supply Energy pack BA 10 (Li-Ion 3.7 V) Operating Time Typical 15 hour with Energy pack Input 3.5 mm jack Weight 9.9 oz (280.0 grams) including mic head and energy pack
Hi I am looking to purchasing an AVX system. I can't find it on the specs but do you know the line of site range between transmitter and receiver.
Regards
Steve
Asked by Steve
Add your answer
Verified Reply - GeorgeHi Steve, Great question.
They don't have an official distance answer. I found this buried in a FAQ from Sennheiser's website: "In typical video application approx. 30 meters, but in direct line of sight much more".
Verified Reply - GeorgeHi Steve,
Great question. There's no official specific answer. I did find this buried in a Sennheiser FAQ:
"In typical video application approx. 30 meters, but in direct line of sight much more".
