Videoguys will be closed on Monday 25th & Tuesday 26th January 2021 due to the Australia Day Public Holiday
COVID-19: Our Store is Operating as Click and Collect & Delivery Only Read More
Effective on Wednesday 28th October 2020, Our Showroom will be operating as Click and Collect & Delivery Only.
If you require sales advice please call us on (03) 9543 8885 or email us through our contact center so we can assist you.
Please understand our number one priority is to ensure the health and safety of both our staff and customers during this time.
Pickup Orders (9.00AM - 4.00PM)
Videoguys Australia’s Pick-Up will be open for Click and Collect from 21st October 2020.
The restrictions currently in place for Contactless Pick & Collect are below:
Your order must be fully paid and marked as "Pickup" in your account on our website.
Please wait until you receive a "Ready For Dispatch" email before arriving to collect your order
If you need to call us (03) 95438885 when you arrive.
Invoices will be provided via email only (no paper invoices will be provided).
Warehouse staff will not be able to provide sales or product advice.
Orders for Delivery
We are currently processing and receiving an extremely high volume of orders. We have recently increased the size of our team and are processing orders as quickly and as safely as possible and appreciate your patience during these times.
StarTrack our courier delivery service partner is experiencing severe service and delivery shortfalls. This has resulted in both extended delays on package deliveries, and inaccurate or delayed tracking information once packages are handed onto the courier service. The StarTrack customer service team may not be aware of this issue and may provide inaccurate information. Unfortunately, these issues are out of our control.
If your order has been marked "DISPATCHED", this means your order has been collected by our StarTrack driver and is on its way to you.
Please Note: If you have selected an “Express” delivery option, please be aware that this is a service offered by StarTrack and only applies once your package has been passed onto the courier. This service does not relate to Videoguys Australia's internal order processing. We can not refund the shipping cost if the delays are caused by StarTrack’s service.
Customer Service Delays
We are currently receiving an extreme volume of inquiries which is resulting in the extended phone and email response delays. We have recently increased the size of our team to aid the increased amount of enquires accordingly. Please be patient as our team is working through all inquiries as quickly as possible.
Behaviour
Videoguys Australia accepts zero tolerance for abusive behaviour in written, verbal, and face to face communication. Any such behaviour will result in the termination of communication and/or removal from our premises.
We understand your frustration and concern and all of our new, existing, and temporary team members are working to their best abilities during this difficult and unsure time. Inflammatory behaviour towards them is unnecessary and unaccepted.
Special Notice:
Due to high demand, you may see a higher-than-normal number of items labelled “Coming Soon", "More on the Way" or "Out of Stock”. We are re-stocking as fast as we can. If you need assistance finding an alternative from available inventory, our sales and customer service teams are available to answer your questions via phone or email.
While Videoguys Australia and our shipping partners are doing our best to get your order to you quickly and safely, we appreciate your understanding if we experience any delivery delays. We also appreciate your understanding if it takes a few extra days to process returns.
Thank you for your continued support—stay safe and be well during these uncertain times.
Using our online system to create a quotation which is valid for 14 days.
We developed a simple self service system that allows Government Departments, Educational institutes, and Corporate companies, to obtain a quick quotation request, by following these simple steps.
- To create an Online Quotation, add the product(s) you wish a quote on to your shopping cart as if you were placing an order.
- After adding all the items to your shopping cart click "View Shopping Cart"
- On the Shopping Cart Page, instead of selecting the "Proceed to Checkout" button, click the "Request a Quote" button instead. (see below example)
You will then be redirected to the Login Page (if you're not already logged in) and you will be asked to log into your account. (see below)
If you don't have an account you will then need to create one, at this step. We require this information to capture all your details, so we can provide you with accurate shipping costs, and also if we needed to discuss particulars of the request with you.
Once you have logged into or created your account, you will then be re-directed to the Quotations Submission Page where you can submit your quote request.
All the items in your cart will be visible on this page (see below). You can also add any comments to the request, and select what your preferred method of payment will be.
Once the quote has been submitted, a Quote ID will be applied to it, (Shown as QU-XXXXX) which you can reference in any correspondence with us. A Confirmation of the request will also be emailed to you.
Once received by us, we will review your request and return to you with our most competitive quote.
Please allow up to 24hrs for Processing.
You will get a follow-up e-mail (Subject will read: Your Quote, QU-XXXXX has been completed).
Once you review your quote, you can "Accept"it via logging into your Account Center or modifying it by calling us during business hours.
JOBY GripTight ONE Mount for Smartphones (Black/Charcoal)
JOBY Impulse Bluetooth Remote
Limited 1-Year Warranty
The Joby TelePod Mobile is an all-in-one, multi-mode support for smartphones, compact cameras, and accessories weighing up to 0.7 lb. It's adjustable between grip handle, selfie stick, desktop tripod, and stand modes and is useful across many applications, including vlogging, where you may benefit from easily switching between different modes.
The TelePod Mobile features an integrated ball head and includes a Joby GripTight ONE Mount for smartphones. The phone mount secures on the ball head and fits phones 2.2 to 3.6" wide, supporting virtually any phone. Remove the phone mount, and the tilt-adjustable ball head offers a 1/4"-20 mounting screw that allows you to attach small cameras, 360 cameras, action cams, compact lights, mics, and various other gear. Also included is the Joby Impulse Bluetooth Remote, which lets you control your phone's shutter from up to 90' away. It works with both iOS and Android phones.
Fully collapsed in grip handle mode, the TelePod Mobile measures 7.5" long and offers a rubberized grip for comfortable and secure handling. For the other modes, the legs open out and the centre pole telescopes out to a max length/height of 24".
Key Features
Adjustable between grip handle, selfie stick, desktop tripod, and stand modes
0.7 lb payload
Includes Joby GripTight ONE Mount for smartphones 2.2 to 3.6" wide
Integrated tilt-adjustable ball head with 1/4"-20 mounting screw supporting small photo/video cameras, 360 cameras, action cams, lights, mics, and other gear/accessories
Includes Joby Impulse Bluetooth Remote for controlling your smartphone's camera shutter from up to 90' away
7.5" long fully collapsed
24" max length/height
Rubberized grip
Safety lanyard
General
Mount Types Adjustable/removable smartphone mount for phones 2.2 - 3.6" / 5.6 - 9.1 cm wide Integrated ball head with 1/4"-20 mounting screw
Pole Sections 4
Tilt Adjustment 90°
Bluetooth Range Include Joby Impulse Bluetooth Remote with 90' / 27 m range
Physical
Load Capacity 0.7 lb / 325.0 g
Material of Construction Aluminum, Plastic, Rubber, Steel
