COVID-19: Our Store is Operating as Click and Collect & Delivery Only Read More
Effective on Wednesday 28th October 2020, Our Showroom will be operating as Click and Collect & Delivery Only.
If you require sales advice please call us on (03) 9543 8885 or email us through our contact center so we can assist you.
Please understand our number one priority is to ensure the health and safety of both our staff and customers during this time.
Pickup Orders (9.00AM - 4.00PM)
Videoguys Australia’s Pick-Up will be open for Click and Collect from 21st October 2020.
The restrictions currently in place for Contactless Pick & Collect are below:
Your order must be fully paid and marked as "Pickup" in your account on our website.
Please wait until you receive a "Ready For Dispatch" email before arriving to collect your order
If you need to call us (03) 95438885 when you arrive.
Invoices will be provided via email only (no paper invoices will be provided).
Warehouse staff will not be able to provide sales or product advice.
Orders for Delivery
We are currently processing and receiving an extremely high volume of orders. We have recently increased the size of our team and are processing orders as quickly and as safely as possible and appreciate your patience during these times.
StarTrack our courier delivery service partner is experiencing severe service and delivery shortfalls. This has resulted in both extended delays on package deliveries, and inaccurate or delayed tracking information once packages are handed onto the courier service. The StarTrack customer service team may not be aware of this issue and may provide inaccurate information. Unfortunately, these issues are out of our control.
If your order has been marked "DISPATCHED", this means your order has been collected by our StarTrack driver and is on its way to you.
Please Note: If you have selected an “Express” delivery option, please be aware that this is a service offered by StarTrack and only applies once your package has been passed onto the courier. This service does not relate to Videoguys Australia's internal order processing. We can not refund the shipping cost if the delays are caused by StarTrack’s service.
Customer Service Delays
We are currently receiving an extreme volume of inquiries which is resulting in the extended phone and email response delays. We have recently increased the size of our team to aid the increased amount of enquires accordingly. Please be patient as our team is working through all inquiries as quickly as possible.
Behaviour
Videoguys Australia accepts zero tolerance for abusive behaviour in written, verbal, and face to face communication. Any such behaviour will result in the termination of communication and/or removal from our premises.
We understand your frustration and concern and all of our new, existing, and temporary team members are working to their best abilities during this difficult and unsure time. Inflammatory behaviour towards them is unnecessary and unaccepted.
Special Notice:
Due to high demand, you may see a higher-than-normal number of items labelled “Coming Soon", "More on the Way" or "Out of Stock”. We are re-stocking as fast as we can. If you need assistance finding an alternative from available inventory, our sales and customer service teams are available to answer your questions via phone or email.
While Videoguys Australia and our shipping partners are doing our best to get your order to you quickly and safely, we appreciate your understanding if we experience any delivery delays. We also appreciate your understanding if it takes a few extra days to process returns.
Thank you for your continued support—stay safe and be well during these uncertain times.
Using our online system to create a quotation which is valid for 14 days.
We developed a simple self service system that allows Government Departments, Educational institutes, and Corporate companies, to obtain a quick quotation request, by following these simple steps.
- To create an Online Quotation, add the product(s) you wish a quote on to your shopping cart as if you were placing an order.
- After adding all the items to your shopping cart click "View Shopping Cart"
- On the Shopping Cart Page, instead of selecting the "Proceed to Checkout" button, click the "Request a Quote" button instead. (see below example)
You will then be redirected to the Login Page (if you're not already logged in) and you will be asked to log into your account. (see below)
If you don't have an account you will then need to create one, at this step. We require this information to capture all your details, so we can provide you with accurate shipping costs, and also if we needed to discuss particulars of the request with you.
Once you have logged into or created your account, you will then be re-directed to the Quotations Submission Page where you can submit your quote request.
All the items in your cart will be visible on this page (see below). You can also add any comments to the request, and select what your preferred method of payment will be.
Once the quote has been submitted, a Quote ID will be applied to it, (Shown as QU-XXXXX) which you can reference in any correspondence with us. A Confirmation of the request will also be emailed to you.
Once received by us, we will review your request and return to you with our most competitive quote.
Please allow up to 24hrs for Processing.
You will get a follow-up e-mail (Subject will read: Your Quote, QU-XXXXX has been completed).
Once you review your quote, you can "Accept"it via logging into your Account Center or modifying it by calling us during business hours.
Rode WS9 Deluxe Windshield for Rode VideoMicro & VideoMic Me-L
Rode SC7 3.5mm Right-Angle TRS to 3.5mm Right-Angle TRRS Coiled Adapter Cable for Smartphone
SmartGrip
Tripod 2
Rode DCS-1 Dual Cold Shoe Mount
MicroLED On-Camera Light
Clip-On Diffuser
8 x Colored Filters
USB Type-C Cable
Limited 1-Year Warranty, Extendable to 2 Years upon Online Registration
Expand your online impact by shooting your vlogs, live streams, YouTube videos, and social media posts with the Rode Vlogger Kit Universal, a complete package designed specifically for hassle-free, high-quality audio and video recording to any smartphone with a 3.5mm port.
This bundle features the Rode VideoMicro ultracompact camera-mount shotgun microphone, on-camera light with a diffuser and eight colored filters, a tripod, a phone holder, and the required accessories to make it all work. Equipped with the Vlogger Kit Universal, your smartphone can transform into a portable and convenient production system that provides a markedly improved caliber of sound and picture.
Since the VideoMicro runs on plug-in power and has no controls or switches, it serves as a simple and reliable microphone that's ideal for filmmakers who can't be slowed down by intricate configuration. Plus, it comes with a detachable shock-absorbing suspension mount, which effectively reduces vibration and handling noise. Shooting outdoors? Slip the supplied furry windshield over the mic to tame wind noise and achieve cleaner audio recordings.
What You Get
The Vlogger Kit Universal comes with everything you need (and more) to easily start recording quality video and audio with your smartphone, so you can shoot your next vlog, Instagram story, Facebook Live session, YouTube special, or behind-the-scenes footage looking and sounding better than ever.
WS9 furry windshield to drastically reduce wind noise
SC7 microphone-to-smartphone connection cable
SmartGrip phone holder and compact tripod stand
MicroLED on-camera light with clip-on diffuser and eight colored filters
DCS-1 dual cold shoe mount holds a microphone and MicroLED light
USB Type-C cable for recharging the MicroLED on-camera light
How It Works
Unbox the Vlogger Kit Universal with confidence, knowing that all you have to supply is your smartphone and an idea for your next shoot. In a handful of simple steps, you'll be set up and ready to roll.
Affix the dual cold shoe mount to the phone holder, then mount the phone holder atop the tripod stand
Attach the MicroLED light and the microphone (in its suspension mount) to the dual cold shoe mount
Secure your smartphone in the phone holder and use the coiled cable to connect the mic to your phone (TRS plug into the mic, TRRS plug into the phone)
Turn on the MicroLED light, open your app of choice, and begin filming
Microphone
Form Factor
Camera-Mount / Stand/Boom Mount
Sound Field
Mono
Operating Principle
Pressure Gradient
Capsule
1 x Electret Condenser
Diaphragm
0.5" / 12.70 mm
Polar Pattern
Cardioid
Orientation
End Address
Circuitry
Solid-State (JFET)
Windscreen
Windsock/Windjammer (Included)
Performance
Frequency Range
100 Hz to 20 kHz
Maximum SPL
140 dB SPL
Off-Axis Rejection
2 dB at 60° 14 dB at 120° 24 dB at 180°
Sensitivity
-33 dBV/Pa at 1 kHz
Dynamic Range
120 dB
Signal-to-Noise Ratio
75 dB A-Weighted
Equivalent Noise Level
20 dB A-Weighted
Connectivity
Output Connectors (Analog)
1 x 1/8" / 3.5 mm TRS Female (on Mic) 1 x 1/8" / 3.5 mm TRRS Male (on Detachable Cable)
Power
Operating Voltage
3 to 12 V
Physical
Colour
Black
Mounting
Camera-Mount, Shockmount (with Included Hardware)
Construction Material
Metal
Dimensions
ø: 0.83 x L: 3.15" / ø: 21 x L: 80 mm (Microphone)
