COVID-19: Our Store is Operating as Click and Collect & Delivery Only Read More
Effective on Wednesday 28th October 2020, Our Showroom will be operating as Click and Collect & Delivery Only.
If you require sales advice please call us on (03) 9543 8885 or email us through our contact center so we can assist you.
Please understand our number one priority is to ensure the health and safety of both our staff and customers during this time.
Pickup Orders (9.00AM - 4.00PM)
Videoguys Australia’s Pick-Up will be open for Click and Collect from 21st October 2020.
The restrictions currently in place for Contactless Pick & Collect are below:
Your order must be fully paid and marked as "Pickup" in your account on our website.
Please wait until you receive a "Ready For Dispatch" email before arriving to collect your order
If you need to call us (03) 95438885 when you arrive.
Invoices will be provided via email only (no paper invoices will be provided).
Warehouse staff will not be able to provide sales or product advice.
Orders for Delivery
We are currently processing and receiving an extremely high volume of orders. We have recently increased the size of our team and are processing orders as quickly and as safely as possible and appreciate your patience during these times.
StarTrack our courier delivery service partner is experiencing severe service and delivery shortfalls. This has resulted in both extended delays on package deliveries, and inaccurate or delayed tracking information once packages are handed onto the courier service. The StarTrack customer service team may not be aware of this issue and may provide inaccurate information. Unfortunately, these issues are out of our control.
If your order has been marked "DISPATCHED", this means your order has been collected by our StarTrack driver and is on its way to you.
Please Note: If you have selected an “Express” delivery option, please be aware that this is a service offered by StarTrack and only applies once your package has been passed onto the courier. This service does not relate to Videoguys Australia's internal order processing. We can not refund the shipping cost if the delays are caused by StarTrack’s service.
Customer Service Delays
We are currently receiving an extreme volume of inquiries which is resulting in the extended phone and email response delays. We have recently increased the size of our team to aid the increased amount of enquires accordingly. Please be patient as our team is working through all inquiries as quickly as possible.
Behaviour
Videoguys Australia accepts zero tolerance for abusive behaviour in written, verbal, and face to face communication. Any such behaviour will result in the termination of communication and/or removal from our premises.
We understand your frustration and concern and all of our new, existing, and temporary team members are working to their best abilities during this difficult and unsure time. Inflammatory behaviour towards them is unnecessary and unaccepted.
Special Notice:
Due to high demand, you may see a higher-than-normal number of items labelled “Coming Soon", "More on the Way" or "Out of Stock”. We are re-stocking as fast as we can. If you need assistance finding an alternative from available inventory, our sales and customer service teams are available to answer your questions via phone or email.
While Videoguys Australia and our shipping partners are doing our best to get your order to you quickly and safely, we appreciate your understanding if we experience any delivery delays. We also appreciate your understanding if it takes a few extra days to process returns.
Thank you for your continued support—stay safe and be well during these uncertain times.
Using our online system to create a quotation which is valid for 14 days.
We developed a simple self service system that allows Government Departments, Educational institutes, and Corporate companies, to obtain a quick quotation request, by following these simple steps.
- To create an Online Quotation, add the product(s) you wish a quote on to your shopping cart as if you were placing an order.
- After adding all the items to your shopping cart click "View Shopping Cart"
- On the Shopping Cart Page, instead of selecting the "Proceed to Checkout" button, click the "Request a Quote" button instead. (see below example)
You will then be redirected to the Login Page (if you're not already logged in) and you will be asked to log into your account. (see below)
If you don't have an account you will then need to create one, at this step. We require this information to capture all your details, so we can provide you with accurate shipping costs, and also if we needed to discuss particulars of the request with you.
Once you have logged into or created your account, you will then be re-directed to the Quotations Submission Page where you can submit your quote request.
All the items in your cart will be visible on this page (see below). You can also add any comments to the request, and select what your preferred method of payment will be.
Once the quote has been submitted, a Quote ID will be applied to it, (Shown as QU-XXXXX) which you can reference in any correspondence with us. A Confirmation of the request will also be emailed to you.
Once received by us, we will review your request and return to you with our most competitive quote.
Please allow up to 24hrs for Processing.
You will get a follow-up e-mail (Subject will read: Your Quote, QU-XXXXX has been completed).
Once you review your quote, you can "Accept"it via logging into your Account Center or modifying it by calling us during business hours.
Zoom revolutionizes recording with the first digital recorder with 16-track playback and 8-track simultaneous recording that uses Secure Digital (SD) memory. The new R16 recorder is three production tools in one incredibly versatile device. It's a digital multi-track recorder, an audio interface and a control surface, providing you with all the tools necessary to create studio-quality recordings anywhere.
The R16 combines a remarkable level of functionality with exceptionally intuitive design. For recording purposes, the unit supports up to 32GB SD cards, allowing over 100 track hours of recording. The flexibility of SD recording not only makes the R16 lighter and more portable, it also ensures increased reliability with no concern for a crashing hard drive. You can even have respective SD cards dedicated to specific recording sessions. Back up your project on a USB memory stick.
With the ability to record up to 8 tracks simultaneously, it's easy to capture a live band or even a complete drum kit. The R16 features built-in stereo condenser microphones for field recording or quick, convenient "sketch-pad" capturing of ideas and rehearsals. It also provides 8 combination XLR-1/4-inch inputs along with one Hi-Z input for direct connection of guitar or bass. And the R16 also runs on 6 AA batteries for the ultimate in multi-track portability.
USB operation means you can control each function of your favorite DAW software from the R16 for easy mixing with fine-tuned control. Incorporate any of the 100+ built-in studio effects to enhance your recording and use the pro-quality mastering effects to complete that studio sound. You can even connect two R16s via USB for synchronized operation and 16 tracks of simultaneous recording.
With the new Zoom R16, versatility, control and comprehensive features come together in a single device that puts the power to produce professional recordings right at your fingertips.
Using the R16 for Music
It's a Recorder...
With the ability to record up to 8 tracks simultaneously, the R16 is perfect for recording everything: from music production and rehearsals to field recording and live performances. The R16 also features the same built-in stereo condenser microphones found on an H4 for convenient "sketch-pad" capturing of ideas or rehearsals.
Use the Hi-Z inputs for direct connection of guitar or bass, and get rocking with built-in guitar and bass amp and effects models. When your masterwork is ready, you can use over 100 built-in studio effects to enhance your tracks and use the pro-quality mastering effects to complete that studio sound.
It's an Interface.
The R16 is more than a multi-track recorder. It's also a powerful workstation when using USB power for studio operation. Connect the R16 to your laptop or desktop computer via USB, launch your favorite DAW or use the included Cubase LE 4, and start laying down your production tracks. With the 8 balanced, combination XLR-1/4-inch inputs 2 outputs (8 x 2), you can record high-definition, 24-bit/96kHz audio (2 x 2). Use the R16's built-in effects as you lay down tracks on your computer.
It's a Controller!
Computers bring incredible control and power to the recording process, but they're not very intuitive when it comes to mixing. And mixing makes the music. So, when you're ready to mix, the R16 is right there with you. With its USB operation, you can control the functions of your DAW software from the R16 for easy mixing with fine-tuned control. No more mixing with a mouse! The R16's intuitive, mixing console feel, and LED meter bridge makes mixing your tracks a pleasure.
Using the R16 for Video Applications
For media and filmmakers, the R16 makes it easy to record audio with booms, handheld mics or up to 8 lavaliers with wireless setups. Great for sound effects recording or anyone looking for multiple audio feeds in a remote environment, the R16 is lightweight, portable solution to your location video shoot needs.
Location shoots
Perfect for shooting on location, the R16 is well-suited for corporate event shoots where there are multiple speakers, industrials, education settings, talk shows or panel discussions where you don't want to compromise audio quality even with budget limitations that pervade today's media environment.
Of course, the R16 includes a stereo headphone output for continuous monitoring and with the LED meter bridge, its easy to be sure all your levels are set appropriately for the source.
Good to Go...
Best of all, the R16 will operate for almost 5 hours on 6 standard AA batteries, making it convenient to run on location without the added complication of charging battery packs. Use the R16 as a battery powered mixer, even when you're not recording!
Post-production
Transfer large amounts of audio in no time with the USB 2.0 interface that makes the R16 a drag and drop time saver and a pleasure to use. That means less time in post is spent building up your project, especially when you're using the R16 to gather natural sound on a shoot.
Because the R16 is also a control surface, it becomes a convenient audio editing tool using a variety of video editing software packages such as Final Cut Pro. Or use the onboard mixer to create a mix on the fly and bounce to a stereo master using the built-in mastering effects to sweeten the tracks.
Ready for V/O
Sometimes a project calls for additional voiceover tracks, either on location as a "scratch track" or in the editing studio. And with phantom power, high-quality mic preamps and vocal effects onboard, the R16 is ready to roll in any situation.
Expand your horizons.
Expandability is often a big part of using a piece of gear on location. With the R16, you can connect two R16 units via USB, one can be designated to function as the USB master and the other as the USB slave, allowing synchronized transport operation and recording on 16 tracks simultaneously.
Built-in high-sensitivity stereo microphones
When you want to quickly record natural sound or room audio from the location, the R16's built-in set of stereo mics will come in handy. Sound effects, speeches or dialog can be captured with excellent clarity.
With the R16, versatility, control and portability come together in one recorder that lets you produce professional results everywhere you go.
Digital recorder with 16-track playback and 8-track simultaneous recording utilizing Secure Digital (SD) memory 16/24-bit/44.1kHz linear PCM recording in WAV format Built-in stereo condenser microphones Includes 1GB SD card and supports cards up to 32GB SDHC Allows simultaneous recording on up to 8 tracks Battery operation for remote recording USB power for audio interface and control surface operation 8 mic inputs / 2 outputs (8 x 2) 8 combination XLR-1/4-inch inputs High-definition 24-bit/96kHz recording capability using digital audio software Built-in effects can be used as outboard effects as well Hi-Z input for direct connection of guitar or bass Includes preamp with phantom power on two channels Mackie control emulation via USB for popular DAW software including Cubase, Logic, Digital Performer and more Over 100 built-in studio effects coming from advanced DSP Amazing guitar amp and effects models Professional quality mastering effects including multi-band compressor, normalizer and more Operates as USB storage device for quick data transfer Connect two R16s via USB for synchronized operation and 16 tracks of simultaneous recording Undo/Redo functions Comes with Steinberg Cubase LE 4 Supports Windows XP/Vista, Mac operating systems
I used the Zoom R16 to record 6 separate seminar rooms for a 3 day conference at the Sydney Convention Center. Seminars all ran at the same time with many back to back throughout the day. Each room was patched back to a control area and ran into the R16 via XLR
I was editing out masters on the go so being able to hot swap SD cards and keep recording while off loading and editing was invaluable.
When the R16 is connected to a PC via USB, does the unit present as a sound card that can be recorded by any sound recording software, not just specific mixing/DAW software? If it does, are all 8 channels available for recording on the PC?
Asked by PRD Support
Add your answer
Verified Reply - MichaelHere is a Link to the Audio Set Manual for the R16. You will need to instal the Zoom R16 Audio Drivers in Order to use this as a sound card. see web link: http://www.zoom.co.jp/download/E_R16ai.pdf
Q
Can I plug in an external microphone into the Zoom R16?
Asked by Dods
Add your answer
Verified Reply - MichaelYes you can.. see specs.. 8 mic inputs / 2 outputs (8 x 2), 8 combination XLR-1/4-inch inputs