VIDEOGUYS ANNOUNCEMENT: ONLINE, PICKUPS & PHONES OPEN — SHOWROOM TEMPORARILY CLOSED Read More
In this time of uncertainty with the Coronavirus (COVID-19), we want to ensure that the health and safety of our staff and customers are of the highest priority.
We are always committed to providing exceptional service to our customers even in these current circumstances.
We have therefore implemented some changes to our trading to alleviate the risk of the virus spreading, however, we anticipate operating as best as we can with the current circumstances to fulfill and dispatch orders as quickly as possible.
The following trading changes will be effective as of Monday 23rd March 2020 until further notice:
Showroom: Temporarily Closed
Online Orders for Pick-Up : 9:00AM to 4:30PM (Orders must be placed Online Prior to coming in)
Online orders for Delivery: No Change
Our Online, Pickups and telephone channels remain open for business as usual, which will continue as long as we can do so safely. Our sales and customer service teams are available to answer your questions via phone or email.
Videoguys appreciates your patience and understanding whilst we navigate through these unprecedented times and we do apologise in advance for any inconveniences we may cause.
Please take care of yourselves and your family's during this time and we hope to be operating as normal in the not too distant future.
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Ship Time: 2-3 Business days
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Will usually dispatch within 2 - 3 days: Provides an estimate of the time it will take for us to receive the goods from our supplier to our warehouse. It does not include the time taken to deliver it to you, as this will vary depending on your Location, stock availability and your chosen shipping method. If there will be a longer than expected delay, a Videoguys sales representative will contact you.
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