As the festive season approaches, we want to ensure your Christmas celebrations are filled with joy and worry-free deliveries.
Despite minor disruptions in select regions, we are pleased to inform you that the transit times for most key delivery lanes in Australia have consistently met their expected service levels in the past consecutive months.
We are incredibly proud to share that StarTrack Express shipments continue to operate seamlessly, providing an average 1-business-day delivery time to all major cities in Australia. Your packages with StarTrack Express are not impacted by any delays, offering reliable and timely service during this time of the year.
To help you plan your Christmas deliveries, please take note of our Christmas Delivery Cut-Off Dates:
Northern Territory – 14 December 2023 Western Australia – 15 December 2023 ACT, Victoria, New South Wales, Queensland, South Australia, Tasmania – 18 December 2023
Western Australia and Northern Territory – 20 December 2023 ACT, Victoria, New South Wales, Queensland, South Australia, Tasmania – 21 December 2023
StarTrack Standard – 18 December 2023 StarTrack Express – 20 December 2023
Estimated Order-to-Ship Time: 3-5 Days This item is anticipated to ship from our supplier to us within 3-5 business days of ordering. Once your order is processed, we'll ensure prompt shipment. A Videoguys Australia sales representative will contact you if any unexpected delays arise.
Special Order This item is a Special Order item. As such, ensuring that you order the correct product is essential since Videoguys Australia will not accept returns or exchanges for this product. Additionally, please note that your order will be charged in full at the time of purchase. We appreciate your understanding.
