VIC COVID-19: RETAIL SHOWROOM CLOSED / DELIVERY AND CLICK AND COLLECT AVAILABLE DELIVERY DELAYS TO VIC, ACT & NSW DUE TO RESTRICTIONS CLOSED ON FRIDAY FOR VIC PUBLIC HOLIDAY Read More
Dear Valued Customer,
Effective from Friday 6th August 2021, our retail showroom will be CLOSED due to the Victorian COVID-19 lockdown and reopen to the public at this stage on the 5th of November 2021. The reopening date is subject to change as per the Victorian Government's announcements.
Due to the Victorian public holiday on the 24th of September 2021, we will be closed.
Delivery and Click and Collect are still available through online orders that remain business as usual. Click and Collect orders are available between Monday and Friday from 9.00 am to 4.00 pm. Notice for Deliveries: Unfortunately, StarTrack's delivery teams are experiencing high daily volumes due to the current COVID-19 restrictions across the east coast. Work is underway to support the following locations which are at capacity, including the commencement of weekend deliveries in NSW and VIC.
NSW & ACT
Australia Post has taken the precautionary measure of closing the Sydney Gateway Facility for 24 hours following cleaner testing positive for COVID-19. Our teams at the facility are undergoing testing and the site has been deep cleaned and sanitised.
There are currently impacts to domestic parcel processing and delivery in New South Wales which are causing some local delays. This is due to COVID-related staffing impacts at our Chullora facility.
There was a significant technical issue at the Eastern Creek facility, hampering StarTrack operations and causing a number of hours of downtime, which may cause some delays for deliveries in the area.
Sydney Metro, Newcastle and Central Coast areas continue to be impacted by delays.
In the ACT, Canberra continues to be impacted by delays caused by the growing outbreak.
VIC
There were record-breaking volumes overnight at a number of our facilities in Melbourne, resulting in some capacity issues and possible delays. The team is working hard to process these volumes and minimise delays, which at this stage should only be delays of 1-2 days. The teams in our facilities are also working through the volumes with COVID-19 restrictions in place.
Please be aware that delays may be expected as backlogs are attempted to be cleared. This will mean that StarTrack's overnight service which we offer may take up to 4 business days to deliver depending on your location and how affected the area is.
During these times, please choose a delivery address where someone will be able to accept the delivery otherwise a return delivery fee may occur.
This is likely to continue until further notice.
We apologise for any inconvenience caused by the delays.
If you require sales advice, please call us on (03) 9543 8885 or email us through our Contact Centre to assist you.
Please understand that our number one priority is to ensure the health and safety of both our staff and customers during this time.
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This is a Special Order in item Please make sure you order correctly since this item cannot be returned or exchanged. Your order must be charged at the time of placing the order.
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This is a Special Order in item Please make sure you order correctly since this item cannot be returned or exchanged. Your order must be charged at the time of placing the order.
IsoAcoustics ISO-PUCK?s provide an innovative new approach in isolating studio monitors, guitar amps and other systems. This unique design provides a high degree of isolation while resisting lateral movement and oscillations, which results in greater sound clarity and focus.
Special Order
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This is a Special Order in item Please make sure you order correctly since this item cannot be returned or exchanged. Your order must be charged at the time of placing the order.
Icon RF-02 Reflexion filters with adjustable panel
Special Order
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This is a Special Order in item Please make sure you order correctly since this item cannot be returned or exchanged. Your order must be charged at the time of placing the order.
Unwanted room sound interfering with your recordings? With the RF-X, anyone can capture a great-sounding recording anywhere.
Out of Stock - Estimated Dispatch: 2-3 Business Days
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Will usually dispatch within 2 - 3 days: Provides an estimate of the time it will take for us to receive the goods from our supplier to our warehouse. It does not include the time taken to deliver it to you, as this will vary depending on your Location, stock availability and your chosen shipping method. If there will be a longer than expected delay, a Videoguys sales representative will contact you.
The original, patented, portable acoustic treatment device: the Reflexion Filter PRO.
Out of Stock - Estimated Dispatch: 2-3 Business Days
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Will usually dispatch within 2 - 3 days: Provides an estimate of the time it will take for us to receive the goods from our supplier to our warehouse. It does not include the time taken to deliver it to you, as this will vary depending on your Location, stock availability and your chosen shipping method. If there will be a longer than expected delay, a Videoguys sales representative will contact you.
With a larger surface area, enhancement of sE?s patented multi-layer technology, deeper air gaps, and more efficient materials, the SPACE offers great full-bandwidth absorption, isolation, and diffusion to help you gain control over your acoustic environment. Larger than our industry-standard RF Pro and entry-level RF-X, the added size also makes the SPACE filter perfectly suited for larger microphones.
Out of Stock - Estimated Dispatch: 2-3 Business Days
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Will usually dispatch within 2 - 3 days: Provides an estimate of the time it will take for us to receive the goods from our supplier to our warehouse. It does not include the time taken to deliver it to you, as this will vary depending on your Location, stock availability and your chosen shipping method. If there will be a longer than expected delay, a Videoguys sales representative will contact you.
The guitaRF acts as an RF (Reflexion Filter), an isolator, a double mic stand, and fine-positioning hardware for both your favorite large-diaphragm condenser or ribbon mic AND a dynamic or small-capsule mic. All in one piece of gear, with the ability to perfectly phase-align the two capsules for maximum impact.
Out of Stock - Estimated Dispatch: 2-3 Business Days
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Will usually dispatch within 2 - 3 days: Provides an estimate of the time it will take for us to receive the goods from our supplier to our warehouse. It does not include the time taken to deliver it to you, as this will vary depending on your Location, stock availability and your chosen shipping method. If there will be a longer than expected delay, a Videoguys sales representative will contact you.
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This is a Special Order in item Please make sure you order correctly since this item cannot be returned or exchanged. Your order must be charged at the time of placing the order.
